Why choose Granite Peak Management’s On-Site Rental Management Program at Palisades Tahoe Lodge?

We feel our efforts will obtain the optimal rental income and occupancy, while providing guests with the finest quality service. Granite Peak Management’s marketing program generates demand across a variety of market segments, utilizing best-in-class hospitality sales & marketing partners, daily rate optimization and all major reservation channels. Granite Peak Management operates a reservation call center with 24/7/365 service, and reservations can also be made through our website palisadestahoelodgerentals.com on any device. Condominiums on our Rental Management Program can also be rented through Expedia and Booking.com brands, as well as AirBnB and Homeaway/VRBO. Our Group Sales department generates Group & Event occupancy in times that have not been historically popular to the leisure traveler. In addition, by being on-site, we feel that we can manage and care for your condominium responsibly, keeping it clean and in the best possible condition. Being on-site allows us to easily “turn” same day arrivals and departures, rapidly respond to guest issues and quickly deal with any repair or housekeeping issues. Simply put, our on-site presence allows us to provide the most responsive and comprehensive service to you and your guests.

How does Granite Peak Management care for my property?

The Rental Program is designed to provide service benefits to Granite Peak Management operated rental properties. As an owner renting through GPM, you will have access to our Rental Program Manager who will respond to your needs and collaborate with our Housekeeping and Maintenance teams to perform inspections of your property on a frequent basis.

We provide general, preventative and emergency maintenance using an experienced and skilled maintenance staff. Employing our own maintenance department enables us to provide services to our homeowners in an efficient manner, generally avoiding the use of contract labor. However, if repairs are beyond our expertise, we coordinate outside contractors to complete the task.

You have access to our expertly trained and equipped Housekeeping staff.  Our Housekeepers focus on top level cleaning & disinfection and report to the Rental Program Manager any suspected damage or theft in your condominium.  GPM Housekeeping staff will perform twice yearly deep cleans in your condominium between busy seasons.

Additionally, you have the opportunity to work with our Rental Program Manager on Granite Peak Management programs designed to enhance the Owner and guest experience such as our Air Conditioning Program and Premium Unit Upgrade Program.

Are there any special requirements for joining the Rental Program? 

To join the program, your condominium must be equipped and furnished as specified in the Rental Agency Agreement and have proof of appropriate insurance.  Granite Peak Management will procure the required Transient Occupancy Tax certificate and Short-Term Rental Permit with Placer County.

Can you provide annual occupancy for the Lodge? 

Due to restrictions enforced upon us by Securities Regulations, we are prohibited from projecting occupancy and revenue.  If you are considering purchasing a condominium with a Rental Program history, we would be happy to provide that specific information upon receipt of the appropriate releases signed by buyer and seller.

How are the rental rates determined? 

Granite Peak Management’s Revenue Management team will set the daily room rates using historical data and industry recognized rate optimization software. These rental rates are determined by comparing what the competitors are charging while considering holidays, special events, historical demand, and seasonality. The rental rates are also based on the internal demand for any given condominium type on any particular day. 

How is the rental split between Granite Peak Management and myself as the Condominium Owner? 

The room rate is divided as follows: a 50/50 split between the owner and Granite Peak Management after credit card fees and possible travel agent commissions are deducted. In addition, a Unit Interior Maintenance Fund, which is 3% of the rental revenue, is deducted each month from your portion to fund a replacement reserve for each Condominium.

How much will I make on the Rental Program?

There are a multitude of factors that influence how much your condominium will make on the Rental Program.  The primary factor is market demand for various units on the Rental Program.  Another important factor is how often and when you reserve your condominium for yourself and your Owner’s Guests.  Naturally, if you use your condominium every weekend and holiday period during the winter season, your rental return will be substantially less than if you opened it for rental every night during that period.  Other major factors include weather & snow conditions, general economic conditions and your unit’s interior quality.

What are the peak rental months?

Mid-June through Mid-August and Thanksgiving through Easter

How often will I receive a statement?

You will receive monthly statements showing a detailed breakdown of all condominium activity. Rental disbursements or billings are issued monthly.  You will also have owner access to an online portal system for your individual unit.

How do I know that my condominium will get rented fairly and equitably to other condominiums? 

Your condominium will be put into a computerized rotational system to ensure accuracy and fairness in bookings. Attention will also be given to accommodating guests’ requests for different views, bed arrangements and condominium types. 

How long is my Rental Agency Agreement with Granite Peak Management?

Your contract is entered into a 3-year term and will automatically be renewed for successive 3-year terms unless a 60-day notice of cancellation is given.

Can I cancel my Rental Agency Agreement?

Yes. You can cancel your contract at any time with a 60-day notice. However, you are obligated to honor reservations already booked in your condominium. The Rental Program Manager will make every attempt to relocate reservations to other condominium within the Lodge. In the event that the Rental Program manager is unable to do this, the owner shall be obligated to honor any reservations made during the term of this Agreement and prior to the date of termination.   

How often can I use my condominium? 

There are no restrictions for you, as an owner, to use your condominium for personal use. However, by not providing guests the opportunity to rent during prime rental months, you are dramatically reducing your rental income potential. Of course, personal use of your condominium will be based on availability. Twice yearly, you will be solicited to enter dates for you and your Owner’s Guests via the online Owner Unit Reservation Portal.   You will be obligated to pay for a Departure Cleaning performed by Granite Peak Management staff after the departure of you or your Owner’s Guests.

Can I put personal items in my condominium, like pictures of my family?

Management does not recommend you vary from the standard furnishings and décor required by the Rental Management Agreement. You may keep personal items in your “owner’s closet” for use during times of personal occupancy. Management cannot guarantee replacement of missing and/or damaged personal property. 

May I offer my condominium to friends and family to use when I am not in residence? 

Yes, based on availability. All guests of owners must pay housekeeping charges. As an owner, you are encouraged to make your guest’s reservation through the Lodge’s online Owner Portal. 

Can I rent my condominium myself or through another agent?

Please reference Squaw Valley Lodge Owners Association Rules for the Rental of Units. Granite Peak Management’s on-site housekeeping and repair services are extremely limited for Owners who do not rent their units. And, they are not available to Owners who rent on their own or through another Agent.

Upon my departure, can I clean my condominium myself? 

Self-departure cleaning is not permitted for units on the Rental Program.

What if a Rental Program renter damages my condominium?

If there is an unusual or extraordinary event, the guest will be charged for damage to the room. Normal wear and tear are to be expected and is the Owner’s responsibility. If Granite Peak Management is unable to obtain restitution from the Rental Guest, they will be responsible for the cost of repair or replacement of such loss or damage to a maximum of $1000.00. The Owner may file a claim with the Owner’s property insurer and Granite Peak Management is responsible for the insurance deductible amount on the Owner’s property insurance to a maximum of $1000.00.

As a condominium Owner on the Rental Program, which Granite Peak Management rental services are accessible for myself and my guests? 

Please reference Squaw Valley Lodge Owners Association Rules for the Rental of Units. Owners whose units are rented are not permitted to use Association amenities while their rental guests are there. When your unit is not rented, All Association amenities are available to you and your guests including 24/7/365 front desk & registration services, reservations management, unit interior maintenance (fee based) and housekeeping & linen service (fee based).

As a condominium Owner, which Palisades Tahoe Lodge amenities are accessible for myself and my guests? 

Please refer to the Squaw Valley Lodge Owners Association FAQ. 

May I request my condominium to be non-smoking and pet free?

All units on the Rental Program are non-smoking and pet free. Exceptions for Assistance Animals are required under applicable state and federal laws.

As an owner, am I offered discounts for booking additional units at the Lodge? Yes, if you participate in the Rental Program.

Please refer to your Rental Agency Agreement for details.

Are Transient Occupancy Taxes and Tourism Business Improvement District (TBID) Assessments managed by Granite Peak Management?

Yes, Granite Peak Management collects the 10% Transient Occupancy Tax and TBID Assessments from each renter and remits these to Placer County, for units on the Rental Program.

What if my condominium is not part of the Rental Program? 

For Owners who do not rent their units and signed a Management Services Agreement with Granite Peak Management, many of the services offered to renters are available (some for a fee). There services are not available to Owners who self-rent or who use other rental agents. Please inquire with Granite Peak Management for details.

Are there additional taxes on rental reservations at the Lodge?

Yes. There is a 1% assessment on transient lodging and vacation rentals within Olympic Valley and Alpine Meadows that funds the Mountaineer Shuttle. Granite Peak Management collects and remits this fee along with the 1% Tourism Business Improvement District fee to Placer County. 

Who do I contact for more information on the Rental Program?

Rachel Lyons

Granite Peak Management

Business Development

Telephone: (530)214-3366

Email: RachelL@gpeak.com